You need to be 18 years or older to apply.
We require basic information such as your name, home address, phone number, driver license number as well as your social security number.
In addition to verifying your identity, we conduct a criminal background check in order to ensure both our partners and customers are safe.
As long as you have all the information required to complete the application, it should take no more than 10 minutes to apply. Our team reviews your application within 48 hours and contacts you about the status and next steps.
While you don’t need to have experience with food delivery, you should be familiar with your local grocery stores.
You need to have own means of transportation to deliver orders on time. Our partners can go shop and deliver on foot, use a bicycle or anything else to make the delivery. Depending on the city and the area, you might need a vehicle.
You will be able to view and accept orders in your partner’s account. You can select orders on the basis of the customer proximity, number of items, type of order, and so forth.
Yes, in addition to your partner’s account, you can select to be notified via a text message or e-mail. You can select in your account to be notified only of orders close to you and matching your time availability.
Yes, you are able to cancel orders that you have previously accepted within a certain time frame.
We do not have a minimum or maximum restriction on the number of deliveries you make.
Our customers can select to receive groceries same day or next day. Depending on the settings in your account, you will receive notifications of upcoming orders accordingly.
Each customer order is associated with a specific store. For example, if a customer wants her product from a certain grocery store, should you accept the order, you will need to go grocery shopping in that specific store.
In addition to receiving an e-mail with customer's requested items, you can also view the shopping list in your partner account. You will grocery shop as if you were shopping for yourself. Simply collect the items off the shelves and go to the cashier's register.
When you collect the customer's grocery items, you will need to pay for them using your own method of payment. We reimburse you as soon as you deliver these items to the customer.
Depending on what the customer selects during their ordering process, you might or might not be able to replace it with a similar item.
Our partners receive a percentage of the shopping and delivery fee. You can find the current Emercatto’s fees on our How It Works page.
Yes, you can. If the customer gives you a tip upon delivery, you can keep the whole amount.
You will receive the payment electronically, depending on your preference. We can deposit the money to your bank account or send it instantaneously via PayPal.
Do you have any questions? Reach out to us at firstname.lastname@example.org